The Oregon Department of Transportation was established in 1969 to provide a safe, efficient transportation system that supports economic opportunity and livable communities for Oregonians. ODOT develops programs related to Oregon’s system of highways, roads, and bridges; railways; public transportation services; transportation safety programs; driver and vehicle licensing; and motor carrier regulation.
Customer Service Manager

The Customer Service Manager will direct the operations of the North Portland DMV field office employees; represent the offices in dealings with other agency managers, other governmental entities, community groups and customers; and will participate directly in service delivery activities with customers. The salary range is $3080-$4754/month+ excellent benefits. This position is located in Portland.
As a Customer Service Manager you will:
• Assists customers with vehicle registration and titling, interpreting and applying applicable laws, rules, regulations, and policies. Performs VIN (vehicle inspections). Issues all types of over the road permits.
• Conducts and interprets vision, law, behind the wheel, CDL, and motorcycle operator skills tests. Produces photo licenses, permits and ID cards.
• Complete reports and maintain records related to management and the operation of the field office. Accountable for assuring that security procedures related to cash receipts and sensitive documents/items are closely followed and that inventory records are current and accurate (license plates, renewal stickers, driver license blanks and laminates, etc.).
• For a full position description, go to http://www.odotjobs.com.
Position Qualifications include:
• Four years of experience in lead work, supervision, staff-technical, or professional-level work. This experience must have included participation in the management of a program, section, or unit including one or more of the following areas:
a) development of program rules and policies;
b) development of long- and short-range goals and plans;
c) program evaluation; or
d) budget preparation AND
• A valid driver license and an acceptable driving record.
• A Bachelor's degree or equivalent course work (144 quarter or 96 semester hours) in a field related to management such as Business or Public Administration; or a field closely related may be substituted for up to three years of the required experience.

APPLY ONLINE: http://WWW.ODOTJOBS.COM
Search: OCDT8376
Position is open until 11:59 PM, 5/28/2008